Last Updated: September 28, 2026
LR Cleaning Service (“LR Cleaning Service,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, contact us, request a quote, schedule cleaning services, or otherwise interact with us.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Phone number
- Email address
- Property address or service location
- Information about the cleaning services you are requesting
- Preferred service dates and times
- Messages or other information submitted through our website
- Information provided when requesting an estimate or booking a service
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.
2. How We Use Your Information
We may use the information we collect to:
- Respond to questions and service inquiries
- Provide cleaning estimates and quotes
- Schedule and manage cleaning appointments
- Provide residential and commercial cleaning services
- Contact you regarding your requested services
- Send appointment confirmations or service-related communications
- Process payments when applicable
- Improve our website and services
- Prevent fraud, abuse, or unauthorized activity
- Comply with legal obligations
We do not collect more personal information than is reasonably necessary for the purposes described above.
3. How We Share Your Information
We may share information when reasonably necessary to operate our business and provide services to you.
For example, information may be shared with:
- Payment processing companies
- Website hosting and technology providers
- Scheduling or booking platforms
- Email, phone, or text-message service providers
- Other service providers that help us operate our business
These providers may only receive information necessary to perform services on our behalf.
LR Cleaning Service does not sell your personal information for money.
4. Cookies and Website Analytics
Our website may use cookies and similar technologies to help the website function properly, understand how visitors use the website, and improve our online services.
We may use third-party analytics, advertising, or website technology services that collect information about website visitors.
You may be able to control cookies through your browser settings. Some browsers and privacy tools may also provide mechanisms for communicating privacy preferences.
5. Communications
If you provide your phone number or email address, we may use it to respond to your inquiry, provide requested estimates, confirm appointments, communicate about services, or provide other service-related information.
We will not use your contact information for unrelated marketing purposes without a lawful basis or consent where required.
6. Payment Information
If you make a payment through our website or through a third-party payment provider, your payment information may be processed directly by that provider.
LR Cleaning Service does not intentionally store complete credit or debit card numbers on its own systems unless specifically stated otherwise.
7. How We Protect Your Information
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
8. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, preventing fraud, and complying with legal and accounting requirements.
When information is no longer reasonably necessary, we may delete or securely dispose of it, subject to applicable legal requirements.
9. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of personal information, subject to applicable exceptions
- Request information about how your personal information is used
- Opt out of certain processing activities where applicable
- Appeal a decision regarding a privacy request where required by applicable law
Connecticut’s Data Privacy Act provides certain Connecticut consumers with rights including access, correction, deletion, and certain opt-out rights.
To make a privacy request, contact us using the information provided below.
We may need to verify your identity before completing certain requests in order to protect your information.
10. Do Not Track and Privacy Signals
Certain browsers and privacy extensions may allow you to send privacy preference signals, such as Global Privacy Control.
Where required by applicable law, we will process recognized privacy preference signals in accordance with applicable requirements.
11. Children’s Privacy
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps.
12. Third-Party Websites
Our website may contain links to third-party websites, such as payment providers, social media platforms, mapping services, or other websites.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of those websites before providing them with personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or applicable laws.
When we make changes, we will update the “Last Updated” date at the top of this page.
14. Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:
LR Cleaning Service
Serving Connecticut & surrounding areas
Phone: (860) 514-0149
Service Areas:
Westerly, Pawcatuck, Mason Island, Groton, Niantic, East Lyme, Stonington, North Stonington, Uncasville, Norwich, and New London.
Email: lrcleaningservice.lra@gmail.com